Working as a Team Leader in Your Co-op, you'll be responsible for providing support to managers in coaching, guiding, and coordinating the work of the team to complete their tasks. You'll also drive them to increase sales, secure customer loyalty and attain store targets.

Some of your key responsibilities would be:

to champion excellent customer service

to motivate and support the team by leading from the front

to delegate the tasks fairly

to understand how the store is performing against financial targets

to have a good understanding of the products we sell and be able to offer guidance to customers sharing knowledge of local products and promotions

to take ownership to ensure that customer complaints are dealt with professionally

to be actively involved with community projects and supporting local community groups

To be customer focused and deliver excellent store experiences

A natural ability to listen, interact and communicate with customers and team members

Enthusiasm and resilience to support your colleagues during demanding times

Flexibility to work a range of shifts, ranging from daytimes to evenings and weekends

Confidence and a friendly, approachable nature

Some previous supervisory experience (desirable)

up to 60% off Childcare fees

equal wages regardless of the age

Refer a Friend Scheme

Paid time off for volunteering

Colleague Support Fund

GroceryAid Colleague Mental Health Support

Ethical mobile and broadband deals

Annual leave that grows with your career

Full training and accredited development programmes

Uniform