LVP's residential team in the Jewellery Quarter (Birmingham) are seeking to recruit a Property administor who will act as the professional contact for landlords, tenants and contractors post move-in. The successful candidate will support the front end leasing team to ensure that clients and tenants are managed efficiently during the course of the tenancy.,

Undertake inspections and ensure all repairs and works are responded to and dealt with efficiently, from reporting to invoice settlement.

Arrange administration for post move in which includes checking inventory receipt, utility letters, filing, deposit registration. Arrange and pay interim utility bills through lettings software. Act as a liaison between tenants, landlords and contractors.

Ensuring all AST contracts are completed along with tenant move in's / out reports.

Keeping the management book up to date and ensuring all clients are updated weekly.

Working with our finance system to ensure that all payments are made in a timely manner.

Asset Management: inspect and recommend updates and repairs to clients to achieve best rents and renewals.

Renewals: to negotiate renewals and consult with the front end leasing team to achieve best market renewal rents. Issue and ensure return of paperwork.

End of tenancies: arrange inventory checks and move-out communication, close down utilities, arrange post check-out works and release deposits. Liaise with clients and the leasing team for re-marketing.

Customer Service: offer exemplary customer service to clients and customers alike face to face, verbally and written.

General: generate weekly reports as required, monitor contractor performance and ensure the property portfolio software is up to date and maximised for department efficiencies.

Previous experience in property management or lettings

Professional approach and appearance

IT literate

Excellent Communication Skills

Well Orgainzed & Well Presented

Proactive and customer focused

Personable with excellent communication skills

Team player

Able to work independently, use initiative and assist other team members as required

Must have a full clean driving licence

Organised, efficient and an excellent eye for detail, Estate Agency: 1 year (required)

Bonus Scheme