We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service., What will I be doing?

As a Public Area Attendant, you are responsible for maintaining the cleanliness in all of the public areas of the hotel including, lobby areas, guest fitness centre, guest laundry, corridors and stairwells.

You may also be required to cleaning guest rooms and replenishing amenities Clean public areas and bathrooms

Vacuum corridors and stairways

Change and replenish towels and guest amenities in line with company guidelines

Undertake regular deep cleaning tasks

Restock and maintain trolley on daily basis

Report any missing or damaged items and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest

Ensure that all public areas are cleaned and maintained to a high standard.

Be environmentally aware

Dispose of waste accordingly

Manage guest requests in a timely and efficient manner

Comply with hotel security, fire regulations and all health and safety legislation

Carry out lost property procedures

Assist other departments wherever necessary and maintain good working relationships

Passionate and willingness to learn

Positive attitude and someone who makes our guests smile

Genuinely friendly and caring

Enjoys working as part of a team and can work on their own

Ambitious and hard working

Excellent standards

Good organisational / time management skills.

Resilient, creativity, able multitask and can work under pressure

Good command of English language to enable communication with the kitchen team.

Ability to work morning, afternoon/evening, and weekends

Able to deliver exceptional customer experiences all the time

Is the Public Area Cleaner role for you for you, do you have you the skill set and experience to take on this role? Then what's stopping you?

The 4-star Mercure Cardiff Holland House Hotel Spa is a modern hotel ideally located in the city centre of Cardiff, with 172 spacious bedrooms. The hotel is perfectly suited for business and leisure travellers big conference room, excellent transport links, restaurant and our hotel lounge, the Urban Bar Kitchen as an ideal spot for dining and good drinks. For the relaxation and well-being of the guests, the hotel offers an 18-metre swimming pool, steam room and jacuzzi. Mercure Cardiff Holland House Hotel Spa is a great place for a business trip or for those guests who are looking for a weekend away.

Would you like to work for a company that gives you:

£250, up to £1000 cash incentives when referring a friend to come and join our team - TC's apply

Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Meals provided whilst on shift

Sales incentives and initiative rewards

Discounted / Free use of leisure facilities - "Hotel specific"

Free Car Parking - "Hotel specific"

Stays in our hotels at discounted prices or

Even free stays in our hotels as one of our rewards recognition incentives,

Opportunities for your personal development within the Hotel Group Brand Portfolio

Fully funded apprenticeships - TC's apply

Annual Holidays entitlements inclusive of Bank Holidays

Opportunity to buy additional holiday entitlements

Pension enrolment