Quality Manager / Training Lead

The focus of this pivotal role will be in the continuous Quality improvement of the laboratory and maintaining ISO 15189: 2022 accreditation and training within the laboratory. Attention to detail is important and the post holder must be able to work to high standards and maintain the laboratory quality management system for compliance with accreditation requirements.
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The post-holder is expected to perform the role of Quality Manager/Training Lead in an approachable and cooperative manner, providing management assistance to the Laboratory Manager, other Biomedical Scientists and Consultant Histopathologists.
Externally, the post holder will be required to liaise with the United Kingdom Accreditation Service, the HCPC and Institute of Biomedical Sciences. They may also be required to liaise with clinicians/ secretaries from spoke sites, representatives from other trusts, or suppliers/ engineers of laboratory goods/ equipment as deemed necessary.

Working for our organisation
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning., Be responsible for the delivery of all internal and external quality improvement and assurance for the department and the delivery of any quality training.
Deliver the requirements to support a departmental and Trust wide culture of quality improvement and management.
Take an active role in providing a professional clinical laboratory service, working effectively as a key team member and as part of the overall department.
Maintain a high standard of internal and external quality assurance.
To perform all core scientific and interpretive work which corresponds to the training and qualifications of an HCPC registered Biomedical Scientist, in accordance with the Trust and departmental Standard operation procedures.
To be responsible for ensuring the smooth daily running of sections within the department and to deal with complex equipment, calibrations and any technical failures that might arise
Supervise junior and assistant laboratory staff in the day-to-day running of the lab, covering for other senior Biomedical Scientists and deputising for the lab manager.
Provide specialist clinical technical services and contribute towards clinical trials and projects.
Be required to act independently within appropriate clinical/ professional guidelines and refer to lab manager when necessary.
Be responsible for the performance and maintenance of all laboratory equipment and security of the premises.
Line manage all departmental technical and administrative staff, sharing responsibility for recruitment and checking that all staff are appropriately qualified for the duties they perform. Encourage Professional Development and Personal Development Plans in line with Trust and national guidelines.
Ensure that procedures are in place for the effective management and recording of staff training, development, welfare, appraisal, disciplinary and absences for all staff.
This includes undertaking staff appraisals, setting up objectives and ensuring they are met.
To be responsible for and manage all aspects of the Departments quality service.
This includes relevant Clinical Governance, risk management, UKNEQAS schemes, service provision improvements and generally ensuring that the department follows good Laboratory practice.
Maintain an up to date knowledge of developments in quality improvement theory, maintenance and practice.
Manage the annual training schedule for staff, ensuring all development opportunities are effectively planned, well communicated and accessible to relevant staff.

An excellent opportunity has arisen for the role of Quality Manager/Training Lead within Histopathology at the Queen Victoria Hospital! We are looking for a hard-working and ambitious person who is able to integrate into our small and friendly team.
The QVH histology laboratory was the first of its kind to be awarded accreditation against ISO 15189 UKAS and we pride ourselves on the quality of our work.
We welcome applications from individuals from diverse backgrounds with a relevant degree or with equivalent knowledge and skills to join us in this busy, friendly department which currently handles approximately 20,000 specimens per year.
Most importantly, the role requires a friendly, enthusiastic and self-motivated person with good interpersonal and communication skills and the ability to work well as part of a team.

We welcome applications that reflect our diverse local population and the communities we serve, especially those from an ethnic minority background or those with disabilities. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process.

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
In addition to receiving tertiary referrals from across the South East of England, we have a network of 'spoke' sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to close to patients' homes as is possible. With the recent addition of video led 'virtual' consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.
Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients' lives.
We also offer attractive benefits such as
+ tailored personal development to support career aspirations, including accredited clinical and management development programmes
+ flexible working arrangements for a work-life balance that suits you and your needs
+ a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes
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Sustainability
At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation's carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.
You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)