Out of hours coordinator
Perfect Care Ltd
Out of hours coordinator
£29120
Perfect Care Ltd, Low Spennymoor, County Durham
- Part time
- Permanent
- Remote working
Posted 2 weeks ago, 13 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: ef83d2b63784430da31aa64fc8554b1f
Full Job Description
We provide domiciliary care between 7am and 10pm Monday to Sunday within the County Durham area. Perfect Care is passionate about providing high quality service to all service users and carers at all times.
Working as part of a team based at our Spennymoor office and from your own home, you will be required to manage a multi-line switchboard dealing with queries from carers, service users and external bodies.
Please note that the role is not solely home based- it will involve some office based work also
Essential:
- Previous experience in a care role
- Strong I.T skills
- Strong communication skills
- Strong customer service skills
- Experience managing a busy work load
- Ability to work autonomously
- Ability to analyse a situation and take decisive action in a timely manner
- Call centre experience
- Care sector experience
- Ability to prioritise tasks
- Ability to remain calm under pressure
Perfect Care is one of the leading home care providers in Co, Durham, helping our service users to stay as independent as possible within the comfort of their own home..
Pulled from the full job description - Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Desirable