IT Business Analyst

West Sussex County Council

IT Business Analyst

£48474

West Sussex County Council, Chichester

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 47d08b7b8cfc4054b561ca9769d45f79

Full Job Description

Do you have an identification of innovative solutions through the detailed grasp of involved procedures and practices?, As the IT Business Analyst, you will undertake analysis of complex and diverse requirements, identifying options for using technical solutions to improve business processes, deliver change and support County Council services.

As part of the wider Consultancy and Research function, you will provide expertise, analysis and advice across various service areas, comprising a substantial county wide support / advisory service.

Liaising, interviewing and consulting with business and IT subject matter experts, you will use a variety of methods and tools to gather, document and evaluate findings, and make recommendations. You will provide guidance, support and input throughout all stages of the project delivery cycle.

You will work within a small customer focused team, responsible for and acting as an initial contact point for engagement with IT Services., For an informal conversation or for further information regarding the role, please contact Sarah Worsley (IT Consultant) at . For issues or queries regarding your application please contact .

To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

  • You will have experience of analysing and evaluating complex information, and the identification of innovative solutions through the detailed grasp of involved procedures and practices.


  • You will be able to provide expert advice on complex issues verbally and/or through written reports, tackling difficult problems of a technical, professional, resource or people related nature.


  • With practical and theoretical knowledge of a range of business analysis tools, methods, and techniques you will work under your own initiative on large and involved analytical tasks.


  • You will be confident in making recommendations and contributing to the development of business cases, based on your thorough research and analysis.


  • You will need to have experience of delivering to a challenging set of customer focused service objectives, and the ability to plan change and underpinning technology, achieved through developing the shape of future service provision, typically planning on a time horizon of around a year.


  • You will be an efficient and effective communicator, nurturing relationships with managers and partners across the wider directorate, other parts of the organisation and external organisations.

    As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide an great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

  • an excellent local government pension scheme

  • generous holiday entitlement of 30 days (plus opportunity to buy additional leave)

  • a range of flexible working options, depending on your job role

  • maternity, paternity, dependency and adoption leave

  • volunteering opportunities

  • training and development opportunities, including coaching and mentoring

  • a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)

  • health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans