Head of RPA (Robotic Process Automation)

As Head of RPA you will strategically lead our efforts in harnessing automation to streamline workflows and drive innovation across our organisation. Whilst being responsible for 6 dedicated team members, you will manage the full Lifecycle Management of RPA solutions from initiation / concept to handover to the Business, including aftercare. You will work closely with Director of Business Efficiency to shape RPA roadmap and prioritise Automations for the next 3-5 year+, with an aspiration to grow our number of automations to >200 and >10m transactions per month., Lead role in the implementation of New Products / Projects over the next 2-3 years, including New Automation Software, Document Understanding & Automation Hub
Identify Group-wide automation opportunities, build next year's RPA Roadmap & seek approval from RPA Sponsor
Design / set up best practices / processes for RPA CoE's Lifecycle
Lead full lifecycle management of RPA solutions from Scouting to Implementation & Maintenance
Lead RPA CoE ensuring Automation targets are delivered at the best possible quality
Recruit, manage and help with the personal development of RPA's Developers & Analyst
Ensure RPA CoE is compliant with CAG's best practises (i.e. Product Releases, Request for Changes, Deployments, Infrastructure design etc.)
Work in collaboration with all relevant Cross-functional Teams including: Engineering, Architecture, ITOC, InfoSec, Test, Application, BE, Operations etc. in order to build and maintain a robust Product that can scale up quickly / efficiently at the lowest possible cost
Along with Engineering & Architecture Teams, design and implement robust Infrastructure model & Disaster Recovery Plans
Ensure Automations are functional 24/7 by implementing countermeasures and best practises (along with cross-functional teams such as Engineering & I.T. Operations Centre)
Design communication plan & establish channels between End Users & RPA CoE to enable Business raise RFCs and communicate questions/clarifications needed
Ensure all risks and issues are logged, communicated with stakeholders and managed through to resolution

People Management:

Set Annual & Interim Objectives & Personal Development Plans (PDPs)
Complete Annual & Interim Reviews in-line with agreed Objectives & PDPs
Identify tailored training opportunities for individuals within RPA CoE
Build a 'Continuous Improvement' culture within the RPA CoE
Promote an ongoing development of an 'RPA / Automation' community enabled to share automation ideas and engage with further Subject Matter Experts (SMEs)

Product, Partners & Budget Management:

Ensure RPA Products are always up to date with the latest releases and features
Keep up to date with the latest products in RPA / AI Industry and introduce new tools for the enhancement of RPA CoE's capabilities (i.e. Orchestrator, Automation Hub, Task Capture, Document Understanding etc.)
Build and maintain strong relationship with CAG's RPA Platform Partner (UiPath), negotiate new license contracts as well as renewals
Build and maintain strong relationship with CAG's RPA Partners to enable CAG (if needed) to quickly scale and speed up Roadmap delivery through outsourcing
Maintain cost control of Licensing Budget (Op. Ex.), achieve cost effective License set up / utilisation and ensure Cap. Ex. spend (if any) is managed below approved limit
Ensure automation benefits are measured and aligned with strategic business objectives

If you're a forward-thinking leader with a passion for automation and a track record of delivering transformative results, we want to hear from you!, 5+ years' experience in a high volume, fast paced Corporate environment
Minimum of 2 years' experience in setting up & leading an RPA CoE
Extensive experience of leading, coaching, mentoring & motivating a RPA CoE (6+ direct reports), especially where Team is spread across different geographical locations
People Management experience
Client (internal & external) stakeholder Management experience
Experience of working in a large Transformation programme delivering Automation targets within expected timescale and budget
Programme Management
Tech Savvy with a deep knowledge in RPA Industry and UiPath Tools (i.e. Orchestrator, Automation Hub, Task Mining, Process Mining etc.)
Excellent Interpersonal and Communication Skills
Problem solver with prioritisation and Planning / Time Management Skills

£65,000 - £75,000 + car allowance + benefits

BCA are the biggest name in Europe's vehicle remarketing industry, backed by the Constellation Automotive Group, we're part of a family including cinch and WeBuyAnyCar.com. We're growing hugely and are on a key digital transformation journey. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.

A rare opportunity for a Head of RPA to lead a high performing RPA team, as an extension of our Business Efficiency Team. As part of CAG's Transformation and Digitalisation Journey, our RPA Centre of Excellence focuses on identifying opportunities for Process Automation across all CAG Divisions. RPA CoE's goal is to support our Employees and Customers to achieve their targets by automating tedious, repetitive & manual tasks.