Central Associates Team Lead

Royal Bank of Canada

Central Associates Team Lead

Salary Not Specified

Royal Bank of Canada, City of Westminster

  • Full time
  • Temporary
  • Onsite working

Posted 2 weeks ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 95aa8d16c5cd4f58bce16a166c30d0be

Full Job Description

This is 12-month fixed-term role which would suit someone returning to work from a career break.

As a member of the RBC BlueBay Global Business Development team, the role will provide support to the Head of Client Experience and RBC BlueBay's client services framework.

This position will also entail; managing the RBC BlueBay Global Business Development ("GBD") Associates Team.

What will you do?

  • Manage the RBC BlueBay GBD Associates Team, including:


  • Day to day pipeline management, resource management, process establishment and adherence of team;

  • Working in close collaboration with BD colleagues to ensure efficient support of client related queries and tasks across EMEA/APAC;

  • Establishing a clear career trajectory for new joiners within the BD team and/or the wider firm

  • Identifying and creating efficiencies within BD as well as other stakeholders including investment teams, operations, marketing;

  • Supporting smaller BD regional teams with their client relationship management (e.g. Australia, Spain)


  • Provide tactical support to the Head of Client Experience where required including the management of ad hoc projects, management reporting etc.

  • Provision of management reporting in form of CAT dashboards and presentations on a regular basis to the Head of Client Experience/ Head of BD, townhall presentations.

    Previous client relationship experience required;

  • Previous management experience required;

  • Knowledge of the financial services industry and interest in investment products and fund structures;

  • Knowledge of RBC BlueBay suite of products

  • Expert level of proficiency in Microsoft Office products

  • Experience with Salesforce, Coric and Seismic


  • Nice-to-have:
  • University degree preferred, Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

    A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

  • Leaders who support your development through coaching and managing opportunities

  • Opportunities to work with the best in the field

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • A world-class training program in financial services

  • Flexible working options fully supported.