Assistant Operations Manager
Loc8me
Assistant Operations Manager
£45000
Loc8me, Burton on the Wolds, Leicestershire
- Full time
- Permanent
- Remote working
Posted 1 week ago, 7 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 40dab45ba3b946ccab94a99301622da4
Full Job Description
We are looking for an Operations Assistant Manager to assist with the daily operational duties nationwide. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As an Operations Assistant Manager , you will be responsible for assisting the Operations Manager in leading a team of Branch Managers nationwide.
Why come and work with us
- You'll be part of a company that values innovation and alternative thinking
- We invest in and value personal development
- You'll be part of an audaciously ambitious and growing company
- You'll be working alongside great people
- Train and develop branch managers in local offices and support their personal development
- Train and support branch managers in local offices with complaint handling
- Develop and review company processes to ensure the Tenant and Landlord experience is exceptional
- Audit asset management and lettings portfolio performance company wide
- Support the compliance management team to ensure the business and portfolios remains compliant
- Introducing and educating new legislation requirements and HMO licencing to internal and external stakeholders when required
- Support Branch Managers with Utility Management
- Manage all Marketing aspects alongside Marketing Manager
- Set company KPIs and review on a monthly basis with the Operations Manager
Excellent organisational skills - Excellent communication skills in order to provide a high-quality to service to internal and external stakeholders
- The ability to/proven track record of working remotely across a branch/retail network.
- Support in the recruitment process and decision making.
- Ability to grow a lettings business.
- ARLA Qualified to level 3 minimum
- Experience & knowledge of the Property & Lettings Industry
- Experience in dealing with high end stakeholders and educating on investments
- Experience & knowledge in nationwide property markets
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work, management: 3 years (preferred)
- Property Industry: 2 years (preferred)
- ARLA Level 3 Qualification (preferred)
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
Your responsibilities will include
Licence/Certification: