Agricultural Service Manager

As an Agricultural Service Manager, you will be responsible for the organising of a team of skilled technicians on a range of Agriculture machinery such as Telehandlers, Tractors, Harvesters and other agricultural machinery, working with other internal departments in order to ensure that high levels of customer satisfaction are upheld. You will be responsible for managing and organising out of hours callouts when required. You will have other active depot-based management duties.

You will liaise between customers and technicians to ensure jobs are completed to time frames, understanding and managing customers' expectations whilst delivering excellent customer service. You will have an active role in checking and processing information from engineers to process repairs to payment via warranty systems and external invoicing.

The Candidate: The successful candidate for the Agricultural Service Manager role will ideally come from a Technician / Engineering background, but more importantly it is essential you have a good knowledge and understanding of agricultural industry and equipment. You must have excellent organisational and time management skills, have great written and spoken communication skills and also the ability to lead a team of Engineers. Candidates must live within commutable distance to Mareham Le Fen.

• Must have knowledge and understanding of agriculture, construction or plant hire industry and associated equipment.


• Ability to understand needs and pressures of farmers and agricultural industry is essential.


• Ideally have a background as Technician or Engineer of agricultural, construction or plant machinery.


• Must be great communicator who can lead a team.


• Ability to meet deadlines and work well under pressure is essential., Technician or Engineer: 1 year (preferred)
  
  G & J Peck Ltd is an employee-owned agricultural machinery distributor founded in 1846, by father and son George and John Peck. Having a long-standing history for over 175 years, Pecks now operates from six depots across Cambridgeshire, Lincolnshire, Norfolk and Suffolk offering a wide range of new and used agricultural machinery, supporting the farming community with a 7 day a week support service. The company holds market leading agricultural franchises including JCB, New Holland, Case IH, Amazone and Krone.
  
  Competitive salary to be discussed at interview


• 22 days annual leave


• Life Insurance (3 x Basic Salary)


Job Type: Full-time

Benefits:

• Company car


• Company pension


• Free parking


• On-site parking


• Store discount


Schedule:

• Monday to Friday


• Weekend availability