Trade Parts Telesales Advisor
Hedin Automotive London Ltd
Trade Parts Telesales Advisor
Salary Not Specified
Hedin Automotive London Ltd, Oatlands Park, Elmbridge
- Full time
- Temporary
- Remote working
Posted 3 weeks ago, 14 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 77b179353b684fe4b6bac726181a7387
Full Job Description
- Mon - Fri 0800-1800 (45hrs) (1 hour unpaid lunch)
- Handle inbound and outbound sales calls with professionalism and enthusiasm
- Identify customer needs and recommend appropriate Mercedes-Benz parts and accessories
- Prospect new business (including lapsed/drift accounts)
- Achieve monthly targets and KPIs
- Maintain comprehensive product, system and software knowledge
- Build and maintain strong relationships with trade customers to ensure repeat business
- Process orders accurately and efficiently, aligning with customer requirements
Experience in sales, preferably in the Automotive Parts industry - Strong ability to engage and communicate effectively with trade customers
- Proven track record of achieving and surpassing targets
- Excellent phone etiquette and persuasive communication skills
- Understanding of automotive parts and associated products
- Team-oriented mindset with a proactive sales approach
- Genuine passion for customer service
- 'Sales Maker' not an order taker!
- Commutable distance to MB of Brooklands, Automotive parts experience preferred
- Ability to prioritize enquiries and orders
- Ability to prioritize online and phone orders
- Exceptional communication and customer service skills
- Ability to work under pressure and manage multiple tasks
- Good working knowledge of computers and MS Office/Excel
- Ability to read and interpret customer spend data
- Commitment to achieving excellent sales results
- Legal right to work in the UK