Senior Claims Executive / Claims Broker - Credit & Political Risk

We now have an exciting opportunity to join us on a permanent basis, as a Senior Claims Executive / Claims Broker. The role sits as part of the Howden CAP (Capital, Advisory & Placement) team and is based from our HQ in the City of London.
Reporting to the head of credit and political risk claims within HowdenCAP you act as a Claims advocate for credit and political risk claims including policy advice to clients and internal stakeholders. You will be the key liaison between the policyholder and the insurer, providing exceptional client focused claims handling and advocacy in line with expected standards, regulatory and legal requirements, alongside the broking team. A key part of the role will also include assisting brokers with drafting of policy wordings.
People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
Key areas of focus

• Review and respond to incoming enquiries from clients, insurers and third parties.


• Review and prepare notifications, manage the claims process, consider coverage and deal with settlements.


• Negotiate with markets to achieve the best outcome for the client.


• Create comprehensive and accurate documents detailing claim facts and coverage issues.


• Ensure up to date records are always maintained on the Company systems and ensure are filed correctly across all internal systems.


• Advise on policy wording improvements based on insurance law and claims experience.


• Record key claims statistics, compile statistical reports and communicate claims trends and developments.


• Contribute to preparation of marketing documents.


• Contribute to internal training on claims and insurance law.


• Develop strong relationships with clients, markets and key stakeholders.
  
  Previous credit and political risk claims experience (ideally with an international broker or insurer), and/or as an insurance lawyer specialising in credit or political risk claims.


• Thorough understanding of the general principles of UK insurance and contract law relating to credit and political risk


• Good understanding general principles of insurance


• Good understanding of London market operations (Lloyds and company markets)


• Insurance solicitor with 3-5 years PQE ideally but will also consider claims handling experience
  
  Howden Group Holdings


London, England

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success., Our Culture: People First
We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:

• An employee-ownership model


• Aligned external investors


• The trust and integrity born of friendship


• Expertise


• Independence


Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.
Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone.
Diversity & Inclusion
At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
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