Senior Aftermarket Expediter

Working with minimal supervision, monitor & track Aircraft on Ground (AOG) & routine orders through sales, purchasing, picking, shipping &delivery. Locate out of stock parts to support AOG. Assist Technical Operations by taking over order-taking role as required. Provide leadership & training to entry level expeditors. Ensure customers aware of part shipment thru the STM's.,

• Develop performance metrics & process improvement plans to management to identify overall performance of expediter group & assist leadership with implementation of process improvements.



• Daily communication with customers & have lead responsibility for direct customer contact to relay part shipment & core retrieval information.



• Directly involved in impacting sales revenues annually.



• Responsible for training & education of entry level expediters, & provide leadership to expediter group in the absence of Materials leadership .



• Identify the most expeditious option to meet & resolve AOG orders. Communicate & ensure conformance to AOG response procedures. Use full requisition & purchasing authority in order to meet AOG requirements.



• Support Parts Sales & Tech Ops personnel in locating out-of-stock parts for AOG. Monitor out-of-stock parts to ensure parts are delivered to customer & create an AOG summary outcome report.



• Assist Tech Ops personnel with part orders as required. Assist with the expediting of bulk shipments. Monitor picking & crating to ensure conformance to crating shipping cutoffs for orders.



• Provide daily guidance in directing all Spare Parts Sales Reps.



• Work with Purchasing to add approved third party suppliers in order to resolve future AOG issues. Work with Planners to review & reduce backorder history.



• Perform quality assessment when buying from 3rd parties to ensure conformance to Gulfstream quality requirements. Review associated paperwork to ensure existence of inspection documentation including 8130 tags.



• Coordinate with Subcontract Project Manager to help prioritize warehouse activity.



• Identify corrective actions & possible work around when typical GAC & GDAS cannot provide parts in support of schedule requirements; initiate corrective actions & monitor progress to ensure successful prevention of recurring problems.



• Coordinate all parts issues to ensure proper documentation is provided by either vendors &/or GAC ODARS.



• Monitor all Corridor Sales Orders to assure proper processing within all GAC departments.


Additional Functions:

• ravel domestically &/or internationally as required. .



• Participate in rotating of AOG duties. .



• Raise purchase orders in accordance with Corridor Demand. .


Perform other duties as assigned.

A-level completion required. Bachelor's Degree preferred or or an equivalent combination of education & experience sufficient to successfully perform the essential functions of the job. Previous experience in stores, logistics, planning or expediting.,
• Ability to operate personal computers, experience with Microsoft Windows/Windows NT and Microsoft Offices Products, including Word and Excel.



• Knowledge of Corridor, Technical Operations & parts sales functions & understand network of alternative suppliers preferred.



• Knowledge of Gulfstream Procurement, Vendor Recovery procedures & manufacturing principles for both purchased & in-house manufactured parts preferred.



• Strong familiarity with parts sources at all Gulfstream locations, 3rd party parts providers, Inventory Locator Service (ILS) & alternatives channels is preferred.



• Strong verbal, written and interpersonal communication skills. Ability to interact with all levels of management, technical and non-technical personnel and co-workers.



• Act on behalf of Materials leadership in their absence.