Quality Administrator

In this role youll be responsible for providing administrative support to our quality management teams. Youll be in charge of making sure we keep a record of actions that our teams have taken after the investigation of incidents, complaints. Youll also help prepare documents when we need to make submissions to our regulators or respond information requests.

You have a common-sense approach to work, youre a good learner, you pick things up and keep developing yourself.

If you are organised, like planning things and being ready well in advance those skills will come in handy. You use your initiative, youre proactive in your approach to work. You dont react to events, youre proactive in making sure they dont happen.

You have fantastic administration skills and are good at keeping records. You have great attention to detail; you may even describe yourself at meticulous.

Youre a confident communicator, youre comfortable to ask people at all levels for things you need, even chase them if theyre not coming back to you. Youre just as happy to speak to people face to face as you are over the phone or email.

Were Care Fertility, were the largest private provider of IVF and fertility treatment in the UK.

We draw on the knowledge of our wider team of over 700 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.

We are leading the future of fertility healthcare and we help our patients through the most innovative science supported by exceptional and intuitive digital experience.

This is a full-time role based our Cardiff clinic (Rhodfa Marics, Ely Meadows CF72 8XL), however there will be a need to work from our Plymouth clinic for a few days each month (10 William Prance Road, Plymouth PL6 5WR).

In a company where hard work and great results make a difference to peoples lives and you can look forward working in a supportive culture where we value each other.

• Salary of £23,000


• 33 Days annual leave (inc. public holidays)


• Pension scheme


• Life assurance


• A range of other benefits including retail discounts, a wellbeing hub, holiday trading