Property Administrator

LVP's residential team in the Jewellery Quarter (Birmingham) are seeking to recruit a Property administor who will act as the professional contact for landlords, tenants and contractors post move-in. The successful candidate will support the front end leasing team to ensure that clients and tenants are managed efficiently during the course of the tenancy.,

• Undertake inspections and ensure all repairs and works are responded to and dealt with efficiently, from reporting to invoice settlement.


• Arrange administration for post move in which includes checking inventory receipt, utility letters, filing, deposit registration. Arrange and pay interim utility bills through lettings software. Act as a liaison between tenants, landlords and contractors.


• Ensuring all AST contracts are completed along with tenant move in's / out reports.


• Keeping the management book up to date and ensuring all clients are updated weekly.


• Working with our finance system to ensure that all payments are made in a timely manner.


• Asset Management: inspect and recommend updates and repairs to clients to achieve best rents and renewals.


• Renewals: to negotiate renewals and consult with the front end leasing team to achieve best market renewal rents. Issue and ensure return of paperwork.


• End of tenancies: arrange inventory checks and move-out communication, close down utilities, arrange post check-out works and release deposits. Liaise with clients and the leasing team for re-marketing.


• Customer Service: offer exemplary customer service to clients and customers alike face to face, verbally and written.


• General: generate weekly reports as required, monitor contractor performance and ensure the property portfolio software is up to date and maximised for department efficiencies.
  
  Previous experience in property management or lettings


• Professional approach and appearance


• IT literate


• Excellent Communication Skills


• Well Orgainzed & Well Presented


• Proactive and customer focused


• Personable with excellent communication skills


• Team player


• Able to work independently, use initiative and assist other team members as required


• Must have a full clean driving licence


• Organised, efficient and an excellent eye for detail, Estate Agency: 1 year (required)
  
  Bonus Scheme


33 days holiday per year including bank holidays
Pension scheme
Mobile Phone
Apple IPad