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OneSource Customer Support Engineer

PerkinElmer, Inc.

OneSource Customer Support Engineer

Salary Not Specified

PerkinElmer, Inc., Slough

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 13 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 1a408a44808442a9b75019bca53c0414

Full Job Description

  • Performs maintenance, repair and validation of laboratory instruments and their accessories.

  • Organizes routine maintenance activity as allocated on a monthly basis.

  • Carries out repairs on instruments as and when required.

  • Assist in administrative duties when requested by site leader.

  • Actively demonstrates compliance with performance targets.


    • Makes returns of all fully completed service documentation including Service Reports, Time Sheets, Expenses Claims, etc,
    routinely as required.
  • Maintains high level of customer satisfaction while performing the above.

    HNC or equivalent in Electronics, Biology, Chemistry or related discipline.


    • Experience required:
  • Previous experience of working in a lab environment


    • Experience of maintenance, calibration and/or repairs of any laboratory equipment preferred but user experience of relevant
    instrumentation a suitable alternative background.

    Advantageous
    Scientific and technical background or knowledge in analytical or biotechnology disciplines would be ideal, especially Liquid
    Chromatography (HPLC and UHPLC).
  • Previous experience of using or servicing Waters, Agilent or GE instruments.


    • Competencies
  • Exhibits an assertive personality with a strong bias for action and a results-orientation.

  • Good analytical skills to solve problems autonomously.


    • The ability to work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical,
    radiologic, and biologic hazards using universal precautions.
  • Fluent in English in both reading and writing

  • Good written and oral communication skills.

  • Good interpersonal skills and a Team Player

  • Evidence of skills, or enthusiasm to develop skills in an array of engineering areas.

    With deep industry knowledge, OneSource addresses our clients' lab requirements to help optimize their business outcomes, delivering

    • everything from everyday instrument repair to data integrity services. OneSource takes a one-of-kind managed approach, utilizing a powerful,
    interwoven suite of solutions including analytics, compliance, laboratory computing, scientific lab support, asset management, lab relocation,
    and other services.

    This role would be suitable for an engineer or technician familiar with maintenance and repair of analytical laboratory instrumentation, or a lab
    scientist looking for a change in career. Full training will be provided.