Infrastructure & Systems Engineer

THE ROYAL MARSDEN

Infrastructure & Systems Engineer

Salary Not Specified

THE ROYAL MARSDEN, Wallington, Hertfordshire

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 15 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: c9d6f947e60b461c97cbb9eaf6016ac9

Full Job Description

  • To work as part of the Digital Operations Infrastructure team to support, monitor and maintain the Trusts IT Infrastructure.

  • Maintain an in-depth knowledge of the Microsoft Cloud and On-Prem infrastructure.

  • Provide expert advice and acting as a point of escalation for investment and resolution of complex technical issues.

  • Working closely with project and solutions architect teams to review, interpret and respond to detailed business specifications. Reporting on delivery commitments to ensure solutions are implemented as expected and to agreed timeframes.

  • Ensure that services and components meet and continue to meet all their agreed performance targets and service levels.

  • Monitor service component capacity and initiate actions to resolve any shortfalls according to agreed procedures.

  • Assess, analyse, develop, document, and implement changes based on requests for change, and implement approved and ratified changes.

  • Prepare and maintain operational documentation for infrastructure, services and software's.

  • To ensure all operational processes are documented in accordance with Trust and departmental standards and policies.

    Royal Marsden NHS Foundation Trust is looking for an experienced & passionate Infrastructure & Systems Engineer to join the RM Digital Services team (RMH Digital). This is an exciting opportunity for a highly motivated & professional individual to join the team & work collaboratively to improve the service RMH Digital provides to the Trust.


  • The Role:
    The successful candidate will provide comprehensive technical expertise in performing support, monitoring, maintenance, implementation, upgrades, & project work within the IT infrastructure. Will also have a good understanding & knowledge of IT gained through three to five year's relevant experience & they will be required to work without supervision at times across multiple locations.

    Essential skills & experience:
    Knowledge & understanding of modern technologies, operating systems, system tools, device architecture & peripherals including but not limited to:
  • Microsoft

  • Azure

  • Office 365

  • Microsoft Intune, SCCM

  • Server & Service technologies


  • o Active Directory Domain, Microsoft Public Key Infrastructure, Remote Access (RDP, AoVPN, DirectAccess), Other MS Server roles & features
  • Dell Platforms

  • VXrail / Isilon & ECS, Backup services, Data Domain & Networker platforms

  • VMware

  • VMware Cloud Foundation (VCF)

  • Security

  • Trend Mirco, Microsoft ATP, Trustwave Mail & Web Security Gateway technologies


  • Please note previous applicants need not apply.

    The post holder will provide comprehensive technical expertise in performing BAU Support, monitoring, maintenance, implementation, upgrades, and project work within the IT infrastructure.

    Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly.

    The post holder will also have a good understanding and knowledge of IT gained through three to five year's relevant experience and they will be required to work without supervision at times across multiple locations.

    The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

    At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

    At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.