Fundraising Specialist

Handles complex and advanced level queries and administrative processes within subject area of expertise
Works within defined processes, liaising with operational teams as appropriate, to deliver effective and efficient administrative support
Own agreed processes within area of subject expertise, working with Shared Services leadership and the relevant operational teams to evolve processes, ensuring a culture of continuous improvement which seeks to delight the customer at every opportunity.
Participate in projects and on multi-functional teams providing advice and contribution in relation to the activities of the team
Provide high quality customer and stakeholder service that places that customer at the heart of all we do and enhances the reputation and efficiency of St John
About Us

To be successful in this role, you will be educated to GCSE level or equivalent (Grade C), minimum of 5 including Maths & English, passionate about delivering quality service and will have experience of dealing with fundraising processes in a fast paced, customer orientated environment. You will have an eye for detail, excellent communication and engagement skills and be able to work as part of a dynamic team.

Experience in working with Microsoft Dynamics or Raiser Edge Fundraising software is highly desirable.

St John are looking for a dynamic and experienced Finance Fundraising Specialist to come and be part of our in-house Shared Services Team, delivering fundraising support services on behalf of our Fundraising Department.

The role will be based at our shared services centre in Sheffield where you will have on-site parking and can work in a hybrid model once your training has been completed.

Shared Services provides a wide range of administrative services supporting the day-to-day activities of St John, including Finance, People, Property, Events and Fleet. The role of Shared Services is fundamental to the success of St John.

You will be joining St John at an exciting time in our transformation as we look to embrace new technology over the next few years, and you will both the opportunity to be part of these programmes as well as progressing your career!

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive, This is a fantastic opportunity to join a team of over 1,900 employees and over 50,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

Competitive salary and pension scheme
33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
Hybrid, Flexible working
Cycle to work scheme
Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping.
Please see the job description for more detail (this can be viewed on our website or once you click apply)