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Duty Manager

Proprec

Duty Manager

£30000

Proprec, Bristol

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 13 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3f7b2873795e41c48c86c2c244afdd60

Full Job Description

  • Assisting the General Manager in running the building to the highest possible standard

  • Oversee Reception staff, ensuring they are receiving the right training and support, conduct reviews and 1-2-1s, manage the Reception Rota

  • Dealing with customer queries or complaints efficiently and professionally

  • Ensuring the building is maintained to the highest 5 standards

  • Proactively form positive working relationships with residents, getting to know their business needs and requirements

  • Assist with IT / Telecoms issues, keeping a record of any faults or defects and arranging repair as quickly as possible.

  • Monitor housekeeping, making sure standards are kept high

    2+ years' experience delivering exceptional 5 customer service

  • Experience managing others, training others and supporting staff development

  • Experience in assisting to manage a commercial or residential building (for example a hotel or office building), dealing with maintenance issues

  • Excellent communication skills - this is essential. You must be able to communicate both verbally and in writing, with skill and professionalism

  • Computer literate and able to solve basic IT / Telephony issues, and a willingness to learn any systems you're unfamiliar with.

  • Well organised, with good time management


  • Personal attributes required as a Duty Manager:

  • A positive, friendly, outgoing personality

  • Confident dealing with a range of people, from visitors to senior business management

  • Skilled at multi-tasking and handing conflicting priorities

  • Good negotiation skills, able to show tact and diplomacy

  • A passion for 5 customer service

  • A self-motivated problem solver

  • Able to manage others, A-Level or equivalent (preferred)

    This luxury business services company is looking for a talented and professional Duty Managers to join their teams in Portishead, Bristol.

    £30,000 a year - Permanent, Full-time, Pulled from the full job description

  • Company pension

  • Discounted or free food

  • Employee discount

  • On-site parking, Monday to Friday, shifts between the hours of 9am and 5pm, salary up to £30,000 per annum.


  • What's in it for you as Duty Manager?

  • Great pay and benefits

  • An opportunity to work for a successful and growing company

  • A chance to work for a company who will support your development.

  • A luxury working environment

  • Good career progression potential, Job Types: Full-time, Permanent


    • Pay: £30,000.00 per year

    Benefits:
  • Company pension

  • Discounted or free food

  • Employee discount

  • On-site parking


    • Schedule:
  • Day shift

  • Monday to Friday