Administrator for Pause and Startwell Services (18768)

You will be responsible for providing comprehensive and confidential assistance and administrative support to both StartWell and Pause North East (Sunderland) to enable staff to perform their duties effectively and efficiently.

In addition you will act as a key liaison for partner agencies, StartWell and Pause North East, as well as being a direct point of contact for the women themselves.

You'll be a big part of a small team, where everyone takes a flexible and collaborative approach to work, and is committed to improving outcomes for vulnerable and marginalised groups

Key administrative responsibilities:

Provision of administrative support to StartWell and Pause North East to ensure smooth running of the programme;

• Responsible for the day to day financial administration of the project including; managing and reporting on income, expenditure, and preparing financial information.


• Receiving and coordinating incoming correspondence and telephone calls quickly and efficiently and ensuring team members are kept informed promptly and appropriately;


• Supporting the team to provide timely submission of succinct and quality information as required for StartWell, Pause and other relevant organisations and forums;


• Developing, maintaining and regularly updating internal systems, both manual and IT, that support and enhance the work of StartWell and Pause North East team;


• General office management, including responsibility for health and safety and working closely with the Practice Lead / Children's Service Manager on maintaining an accurate record of the team's whereabouts, including lone working, leave and other absence arrangements.


• Developing an excellent working knowledge of the StartWell and Pause Monitoring, Evaluation and Learning Framework. Providing technical support and ensuring data and recording is completed by the team in order to facilitate end of month reporting;


• Participation in training provided both Barnardos and by Pause nationally, which may necessitate travel;


General requirements:

• Adherence to compliance and confidentiality policies, ensuring all legislative, national and local policies in relation to children and vulnerable adults are followed correctly;


• An understanding of safeguarding requirements and processes and/or a commitment to attend necessary training;


• Sensitivity to cultural differences and the ability to work with disadvantaged and vulnerable women in a wide variety of cultural contexts;


• A shared understanding of the ethics and core values that underpin StartWell and Pause, alongside a commitment to develop and deliver trauma informed service
  
  We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.


For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay., At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.


• 26 days annual leave plus bank holidays, increasing after 5 years service


• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme


• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options


• Service related sick pay from day 1


• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution


• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension


• Cycle2work scheme


• Interest free season ticket loans


• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal


• 20% discount at Barnardo's stores


• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc


• Free access to round the clock employee assistance program for advice and support


• Access to Barnardo's Learning and Development offer